Privacy Policy
Effective Date: 01/01/2025
Miami Stem Cell (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services, including in-person clinic visits, telemedicine consultations, or online communications.
1. Information We Collect
We collect the following types of personal information:
A. Personal Identifiable Information (PII)
- Name, date of birth, address, phone number, email address
- Insurance details
- Emergency contact information
B. Health Information (PHI)
- Medical history
- Current and past treatments
- Lab results and imaging
- Medication lists
- Genetic and regenerative therapy records (e.g., MSC stem cell, exosome, BMAC treatments)
C. Technical and Usage Information
- IP address
- Device type
- Pages visited on our website
- Interaction with forms, scheduling tools, or chatbots
2. How We Use Your Information
We may use your information for the following purposes:
- To schedule and deliver medical consultations and treatments
- To evaluate candidacy for regenerative therapies
- To process payments and handle insurance
- To send appointment reminders and important health-related notifications
- To comply with legal, regulatory, or accreditation requirements (e.g., HIPAA, Florida and federal healthcare laws)
- To improve our website and services
- For internal research and development
3. Sharing of Information
We do not sell or rent your personal information. We may share your information under these circumstances:
- With your consent
- With healthcare providers involved in your treatment
- With health insurance companies for billing
- With vendors and partners who support our operations (e.g., lab providers, IT systems), under strict confidentiality agreements
- As required by law (e.g., subpoenas, public health reporting)
4. HIPAA Compliance
Miami Stem Cell is a HIPAA-compliant clinic. All protected health information (PHI) is stored, transmitted, and accessed in accordance with the Health Insurance Portability and Accountability Act. Your PHI is safeguarded through secure EHR systems, encryption, and access control measures.
5. Data Security
We use administrative, technical, and physical safeguards to protect your data, including:
- Encrypted databases
- Secure payment processing
- Access restricted to authorized personnel only
- Routine cybersecurity audits
Despite our efforts, no system is 100% secure. If a breach occurs, we will notify affected parties in accordance with applicable laws.
6. Patient Rights
You have the right to:
- Request access to your medical records
- Correct inaccurate or outdated information
- Request restrictions on how your information is used
- Revoke consent at any time (except where required for care or law)
To exercise these rights, please email us at: info@miamistemcell.com
7. Cookies and Website Tracking
Our website may use cookies and similar tracking technologies for analytics and marketing purposes. You can adjust cookie preferences in your browser settings.
8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
9. Minors
We do not knowingly collect information from individuals under the age of 18 without verified parental consent. If you believe a child has provided us with personal data, please contact us immediately.
10. Policy Updates
We may update this policy periodically. When we do, we’ll revise the “Effective Date” and notify patients via email or through the website if changes are significant.
11. Contact Us
For questions or concerns regarding this Privacy Policy or your personal information, contact us at:
Miami Stem Cell
7330 SW 62nd Place, Suite 320A
South Miami, FL 33143
Phone: (305) 598-7777
Email: info@stemcellmia.com
